ShopLocket: Solution for Single Item Sellers
I asked Dan to tell me a little bit about the company, how it was created, a little bit about the team, and its unique role in the e-commerce world.
ShopLocket is a very new company, which launched at the end of April. Part of ExtremeStartups.com in Toronto, the company has only three employees and is based in downtown Toronto…
Did Sears AC Installers Break Window, Or Ignore Cracked Pane?
Rona, ladylike, didn’t tell us her age, but she is a senior citizen. As for many Americans, Sears has always just been where she went when there was an appliance to buy. She and her husband ordered up two air conditioners from Sears.com last month, and Sears contracted some local installers in New Jersey to put them in the windows. After the second installation appointment, she discovered that the window was cracked. One of two things had happened: either the installers noticed that the window was cracked and put an air conditioner in anyway, or they’re the ones who did it, then hoped that no one would notice…
A Customer Support Portal to Rely On
Want to Grow Your Business? Think Demographics
The Monty Python Guide to Running a Business
35 Action Photos That Will Give You Whiplash
Click here to view this gallery.One of the purposes of photography is to capture a moment in time. For instance, a portrait preserves a person’s likeness. A scenic landscape shot encapsulates the environment around you. And an action shot freezes reality for dramatic effect.
This week, we asked you to send in your best action shots for the Mashable Photo Challenge. We wanted to see photos that really encapsulated a sense of motion. While life brings constant motion and movement every day, we don’t often think about capturing motion with our photos…
Teen Entrepreneur’s Search Engine Is Built for a Higher Purpose
The World at Work is powered by GE. This new series highlights the people, projects and startups that are driving innovation and making the world a better place.
Big Idea: Benelab, founded by Seattle teenager Jack Kim, is a search engine that donates 100% of revenues to charity.
Why It’s Working: By transforming an everyday task — web search — into a vehicle for good, Kim and his team of fellow students are proving that Internet technology and a little scrappiness can empower anyone to become an entrepreneur and make a difference…
Consumer Wins in Robocall Lawsuit
Business intelligence and Analytics Are Getting Hotter
Transforming into a Social CRM Enterprise
Let’s Get Personal
So here we are… 2012, and we’re once again talking (a lot) about personalization. What does it mean today? Let’s start by talking about 3 things it ISN’T:
It’s not simply a “personalized” greeting: “Dear FILL IN THE BLANK, Valued Customer and Receiver of this Oh-So-Personal Email…
5 Content Marketing Lessons From Obama
Joe Lazauskas is the co-founder and CCO of Faster Times Media, a content studio and consultancy that helps businesses create exceptional articles, videos, blogs, and social media updates. Say hello on Twitter @joelazauskas or via email at firstname.lastname@example.org.
Although politicians and their marketing teams are generally seen as behind the times, President Barack Obama’s campaign team is a big exception, having effectively leveraged social media to win the 2008 campaign. Now, it looks like they’re ahead of the curve on advertising’s latest big trend: content marketing…
How Big Businesses Can Manage Social Media
Seeing Eye-to-Eye With Employees
Your Computer Was Built In 2007 And That’s All There Is To It
Max was trying to be all “yay, local business!” and bought his notebook computer less than a year ago from a local independent retailer. This computer wasn’t built by that local store, though. It came from Gateway. According to Gateway’s records, they don’t even have parts for it anymore, since it had been manufactured in 2007 or 2009. Even though it came new in the box with Windows 7 installed. Remember, that operating system that wasn’t released until 2009. According to Gateway, Max’s computer is so positively ancient that Gateway doesn’t even keep the parts for it around anymore…
Brooks Brothers Adds Value Through Advanced Testing
From Contact Center to Next-Generation Engagement Center
Appear In Ad Demanding Living-Wage Jobs, Lose Yours
A longtime skycap for Delta Airlines at Seattle-Tacoma Airport appeared in an ad pushing for living-wage jobs for airport workers. The ad was produced by Working Washington, a coalition pushing for fair wages and benefits, and highlighted the low pay that workers tasked with keeping air travel clean and pleasant receive. Contract workers at that airport receive an average of $9.70 an hour. In a move that we’re sure is entirely coincidental, only three workers weren’t hired by the new contractor when Delta switched to a new one recently…
Customer Experience Is Critical in Net Promoter Benchmarks
McDonald’s Makes Good On Promise To Free Pigs From Crates, Announces 10-Year Plan
When big companies like McDonald’s make lofty promises, we like to keep tabs on them to see if they actually go through with those vows. And in this case, McDonald’s is making good on its plans to phase out the use of gestation crates by its pork suppliers, unveiling a 10-year plan on how it’ll accomplish just that.
Back in February, McDonald’s said it would ask its suppliers to submit plans by May as to how they would phase out those cages gradually. It appears the company has taken those ideas into consideration and come up with an outline…
Greyhound Releases Well-Timed Deal For $1 Fare To Customers Of Shuttered Bus Companies
After U.S. officials shut down 26 bus operations shuttling passengers between New York and Florida, citing safety violations, Greyhound has gone ahead and seized the opportunity to remind customers that they’re ready to take you where you need to go. In a bit of grave dancing, Greyhound announced a $1 one-way fare to customers who purchased tickets on the shuttered bus carriers.
In a press release, Greyhound announces that the fares are only valid between June 1 and June 16 for customers who purchased tickets prior to May 31 on one of the carriers listed as closed by the Federal Motor Carrier Safety Administration…