CRM Update – Mar 26 : 2:17 pm

Office Live Small Business users: You have until April 30 to recreate and rehost your existing Web sites.

A woman in the Chicago area is suing McDonald’s over hot coffee — something they’re not unfamiliar with — claiming that her four-year old granddaughter was burned after an employee gave her a refill of the liquid that is only supposed to be served to adults.

According to the lawsuit, the woman had asked her granddaughter to throw away her empty coffee cup, but the child misunderstood and brought the cup to the counter for a refill. According to the Chicago Tribune, the lawsuit alleges an employee told her to come back when a new pot of coffee was done…

If you stop charging the new iPad as soon as its battery indicator shows “100%” you could be missing out on as much as 1.2 hours of extra running time, the latest testing shows.
After first identifying the misleading battery indicator, Raymond Soneira of DisplayMate performed more detailed tests. First he measured how long the iPad would run when fully charged, then he did the same thing when the iPad only said it was fully charged but really hadn’t reached its maximum capacity (the issue Soneira discovered while testing the power drain of the retina display)…

1. Eye Control

It may seem the stuff of sci-fi fantasy, but controlling your computer with your eyes is a practical reality in 2012. One system, Tobii’s “Gaze Interaction,” lets users navigate, scroll, zoom and select using just their eyes.
Tobi’s OEM components could see laptops, peripherals and game consoles with built-in eye tracking technology as part of the user interface. You could gaze directly at an icon to open an app, browse files with your eyes, and stare at an item to zoom in on it…

In an effort to recoup costs resulting from flights delayed by passengers — and to discourage certain behaviors that cause these delays — the operators of the three major NYC-area airports plan to begin fining travelers who cause planes to stack up on the tarmac.

“We’re going to use every lever at our disposal,” the head of the Port Authority of New York/New Jersey tells the NY Post. “These delays cost thousands of dollars — maybe tens of thousands — each. One Alec Baldwin incident can delay a whole airport for a day with cascading delays…

Rovio’s Angry Birds Space has had a solid takeoff with 10 million downloads since its release on Thursday, according to the company.
The company, which disclosed the figure in its Twitter feed Monday morning, didn’t say how the release compares with previous title launches. However, according to reports, Rovio’s last major Angry Birds release, Angry Birds Rio, hit 10 million downloads in 10 days, more than three times as long.
The latest game was released for various formats, including for the iPhone, iPad, iPod touch and Android devices, as well as the Mac and PC…

Application gives mobile workers access to the full range of customer information while on the go.

When the president signed the Affordable Care Act into law, it was pretty clear that the legislation would ultimately be decided by the U.S. Supreme Court. And now, two years later, the Supremes will be hearing its first arguments on the matter.

While hearings later on this week will deal with the constitutionality of the portion of the law requiring everyone to have insurance or pay a penalty come tax time, today’s 90-minute session deals with a little-discussed but crucial issue — whether or not anyone can challenge this piece of the legislation…

Money may not grow on trees, but it can take a lot of green to make a garden look good. Vegetation in and around your home may be an afterthought when it comes to insuring your home, but your policy should match the level of care, work and funds you put in to your greenery.

Totally Money explains why it’s smart for some to talk to your insurance agent about covering your plants. A number of threats, ranging from natural to man-made, could harm your garden and landscaping. If you take a survey of what it would cost to replace your plants, you could be shocked at the figure…

Belvedere company apparently needed a social network tongue-lashing to teach it that it’s not okay to pump out ads that make light of sexual assault. The ad, captioned “Unlike some people, Belvedere always goes down smoothly,” featured a grinning jackass grabbing a fearful woman.

CNN reports company executives apologized for the ad after the internet complained. Here’s what Belvedere’s president had to say on the matter:

“It should never have happened. I am currently investigating the matter to determine how this happened and to be sure it never does so again…

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Computers and Electronics

Cisco Home Networking Store: [802…

There are countless guides on how to use social media to attract more leads for your business. While every guide claims to have the secret you need for success, there’s really just one thing you need to know. When it comes to social media, it’s all about the content. Whether it’s Facebook, Twitter or Pinterest, content is what drives the social interaction on these sites. From sharing a piece of content to leaving a comment about a story, people use content to interact with each other…

Welcome to this morning’s edition of “First To Know,” a series in which we keep you in the know on what’s happening in the digital world. Today, we’re looking at three particularly interesting stories.
Blogger Claims Windows Phone Challenge Is Rigged
A blogger’s claim that his Android phone beat a Windows Phone in an in-store challenge, but Microsoft failed to acknowledge it and reward him with the promised $1,000 special edition laptop made the rounds Monday morning. The item, by Sahas Katta, CEO of Skatter Tech, was on the front page of Reddit and received more than 1,300 comments…

Microsoft is running something called the Windows Phone Challenge, where people test their Android devices against Windows Phones (yes, they still exist) at a Microsoft Store, all for a chance at winning a $1,000 Hunger Games-themed laptop. A man in California claims he actually won the challenge but walked away with nothing because of the whims of store staffers.

At the Microsoft Store, the man says he used a Samsung Galaxy Nexus to compete in the challenge. When prompted, he restarted his phone and then was told what his specific challenge would be…

Do you ever feel like you’re trapped by the CRM processes you put in place years ago? You see social media cropping up everywhere and hear more and more people now talking about Social CRM but your tried and tested processes don’t really allow you to interact and measure in meaningful, goal-driven ways. Wouldn’t it be great if you could just break through the pipes of your CRM technology and just run out into the plethora of contacts raining down from the social network clouds?
Andy Dufresne had a plan to escape his confines…

This is part 3 of a series on the challenge of targeting SMB markets and how the use of buyer-based modeling and buyer-based marketing help organizations to grow their SMB customer base.
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Buyer Persona © All Rights Reserved Cristian Cardenas
The sheer size of the SMB makes for a daunting task for any organization intent on marketing to the SMB segment.

Have you been able to turn your fans and followers into active prospects?Are you interested in monetizing the social media channel?Keep reading for five tips to turn fans and followers into a revenue channel.But first…Do Fans Mean Business?Marketers have made tremendous strides in growing their audiences on social media channels. There have been concerns over whether social media could only be successful in business-to-consumer (B2C) companies, but we’re starting to see great case studies in both business-to-business (B2B) and business-to-consumer (B2C) brands…

What happens to entrepreneurs who refuse to forgive themselves for their mistakes? A six-time Emmy Award-winning producer explains.Have you ever felt angry or disappointed with yourself? Sure you have. As entrepreneurs, we have to take risks—it comes with the territory. And with risk comes mistakes, which can be really upsetting. Plain and simple: Some mistakes are tough to forgive.So what happens when you don’t forgive yourself for taking risks that backfire or spending so much time on your risks that you neglect your personal life? Can it actually harm your business? Six-time Emmy Award winning producer and PBS host Shawne Duperon says it can—and will…

GramercyOne, provider of cloud-based business management tools for US businesses and Lifebooker a site that offers US-based health and beauty businesses yield management and lead generation services have announced a tie up that will help businesses seamlessly offer discounts on unfilled appointment slots.
GramercyOne offers businesses more than 150 application program interfaces so that certified businesses can have real-time control over filters for the more than 5 million appointments it manages each month…