CRM Update – Apr 26 : 2:02 pm

We all have our favorite spots on the plane — a window seat in an exit row so we can rest our heads on the wall and doze off, while stretching out our legs. Or perhaps an aisle seat, so as not to have to disturb our rowmates to get up and use the bathroom. But a new study claims to have determined the absolute best seat on any plane. And that seat is…

…6A, according to Skyscanner (via HLNTV), which surveyed 1,000 people about their air travel preferences. Combining all those responses, they came up with the magic seat…

Marine Corps Sgt. Gary Stein received an “other-than-honorable” discharge on Wednesday after he criticized United States President Barack Obama on Facebook, according to Capt. Brian Block, a Marines spokesman.
On the Armed Forces Tea Party Facebook page, Stein had previously referred to the President as a liar. He also alluded to the fact that he would not follow certain orders that were issued by the president.
“I took an oath to the Constitution, not to the politicians, and I will not obey unconstitutional (and thus illegal) and immoral orders,” Stein wrote on his personal Facebook page…

In a pro football first, the presumed top two picks in this week’s NFL Draft will hold Google+ Hangouts with fans of their new teams.
The Indianapolis Colts hold the first overall pick and have confirmed that they will use it to select Stanford quarterback Andrew Luck on Thursday night. The team announced earlier this week that their newest addition will hold a Google+ Hangout with eight fans following the selection. The submission period to join the session has closed, but fans can who aren’t able to participate can follow along via the Colts’ Google+ page…

How many times have you done it? After deciding to spring clean your computer you empty the Recycle Bin only to realize that it contained some files that you meant to copy out. Or you may be browsing through files over the network and delete some files on another machine, bypassing the Recycle Bin altogether. We have all found ourselves needing to restore files that have been deleted in haste, and this is something that Wise Data Recovery can help with.
The name of the program is about as descriptive as you could hope for, and this is an example of an app that does precisely what you would expect it to…

Are you using the Google+ video hangout feature?Are you looking for some creative ideas to use hangouts?Keep reading to discover how your business can connect in a personal way with your customers using this face-to-face video conferencing tool.Hangout FeaturesGoogle+ has been updating the regular Hangout features. There used to be two distinct types of hangouts—regular and with extras—but recently some of those extra features have been added to the regular type.Here are the current features for regular video hangouts: Instant video conferencing with up to nine other peopleInvitation-only or open to the public optionConnect many cameras to your hangout video, and easily switch between them…

Welcome to this morning’s edition of ‘First To Know,’ a series in which we keep you in the know on what’s happening in the digital world. Today, we’re looking at three particularly interesting stories.
Spotify Is Working on an Online Radio Service [REPORT]
Spotify is working on an online streaming radio service, similar to Pandora, Bloomberg reports. Citing people with knowledge of the company’s plans, Bloomberg says the new service would be supported by advertising, with an expected launch near the end of the 2012…

When Paul’s wife brought a small check to deposit at a Chase bank ATM, she didn’t expect to have the machine spit it back out. Deposits, you see, have a $15 minimum. Wait, isn’t that the point of using an ATM to deposit checks – not having to waste a teller’s time on an $8 transaction?

My wife tried to deposit an $8 check into a Chase ATM, and the ATM
would NOT accept the transaction because it said the amount was too
small, below $15.

I have never heard of this, nor encountered this before, as I have
deposited small rebate checks before with no problem…

If you want the world to recognize you as an expert, you need to know your stuff–and know your turf.I’ve spent a lot of time lately talking with companies about their “areas of authority”: those issues, technologies or market segments for which they see themselves as more than an expert.It takes real confidence (and a decent amount of moxie) to declare it–and once you have, you need to be able to withstand the slings and arrows of competitors who would challenge your claim.What defines authority? You probably need a few things to support your claim…

Following on from the release of Firefox 12 FINAL, Mozilla has updated its developmental branches to versions 13 (Beta), 14 (Aurora) and 15 (Nightly/UX), respectively. Those looking for major changes in version 12 will may be disappointed, but future builds promise a number of radical new features, including redesigned Home and New Tab pages, plus panel downloads manager and inline preferences screen.
Get a head’s up on what’s coming and discover which build is best for your personal needs with our essential guide to what’s coming up in the near future for Mozilla’s open-source, cross-platform browser…

Remember last year, when various media outlets reported that the mother of a four-year-old child was suing the makers of Nutella for advertising it as a health food? Everyone thought that this was hilarious, because hey, lady, fat-laden choco-paste ain’t a health food. It’s time for us all to stop laughing now, because the class-action lawsuit has been settled for about $3 million, $2.5 million of which is going to consumers willing to admit that they can’t read a nutrition label…

YouTube personalities Rhett and Link are known for their outstanding commercials, and their most recent endeavor is no exception — and hey, getting kids to roller skate instead of taking meth doesn’t hurt either.
If you’re not familiar, the brilliant duo is also behind the Ojai Valley Taxidermy commercial, better known as the meme “Nope! Chuck Testa.” They’re masters of making real ads for real companies that look like campy, low-budget videos.
In this ad for the Roller Kingdom in Reno, Nev…

I made a mistake. Actually, if I’m being honest, I made LOTS of mistakes. I went almost a year without checking the alignment on my car. Essentially, I made a mistake every day I woke up and drove my car without first getting the alignment checked and restored.
Long story short, this tale culminates with my tire going flat while on the way to dinner two nights ago with my wife, only to have the AAA guy show up and point our attention to the fact that the entire inside two inches on the tire was worn away down to the wire frame…

If your organization needs help figuring out what to do in mobile, Google wants to help you out in the form of a “playbook” for the industry.
Called The Mobile PlayBook: The Busy Executive’s Guide to Winning with Mobile, Google’s guide offers tips on how your company can better take advantage of mobile. The book — which is actually a mobile website — starts by asking five “crucial mobile questions” it says every business executive should be asking today:
1…

We came across a visualization of Pi you won’t believe. Pi represents the ratio of a circle’s circumference to its diameter, and is an irrational number, which means the places after its decimal point extend into infinity. And this image, created by design studio TWO-N, approaches just that.
TWO-N designer Hermann Zschiegner created this interactive image after Japanese PhD student Shigeru Kondo calculated the world record 10 trillionth decimal place of Pi in Oct. 2011.
At 4 million digits, Zschiegner’s image only represents a fraction of all the known decimal places of Pi, but we’re still impressed…

The Facebook Marketing Series is presented by Webtrends, enabling real-time relevance across digital channels for more effective marketing. Learn about the new consumer dynamic in our webinar with Altimeter Group. View now.
So, what’s the best way to market your brand on Facebook? According to Peter Shankman, an entrepreneur and venture capitalist with a hearty background of marketing and consulting under his belt, the answer is actually pretty easy: “Sharing for the sake of just hearing yourself talk is pointless…

Sita’s Asus tablet cost about $1,400, and the purpose of it was so she could work on her art wherever she happens to be. She has this crazy idea in her head that to serve that purpose, the tablet should let her draw smooth lines. Or at least lines that don’t look like a seismograph during an extremely minor earthquake. Asus doesn’t agree, and they insist that there’s nothing wrong with the tablet.

In May of last year, my boyfriend bought me the EP121 Asus tablet…

You already spend all waking hours with your staff. Moving in together–if you can handle it–could save you serious cash.Sometimes thinking outside the box means thinking outside the traditional office.When SceneTap first launched in 2010, one co-founder lived in Chicago, the other in Dallas. Part of the business team was in Chicago, but the IT folks were spread over the map. “We were constantly updating each other through the day,” recalls co-founder Cole Harper. “We soon learned this was a difficult way to get things done…

New offerings include the AppExchange for Government and a training program on cloud deployment.

In the 1600′s a Japanese warrior named Shinmen Musashi No Kami Fujiware No Genshin, better known as Miyamoto Musashi, wrote A Book of Five Rings.  We just finished reading and discussing it in one of my two book clubs. I know. Don’t say aloud what you are thinking. It’s old school to read and discuss books. We move on. I recommend that you read it. A look at Social Media strategies discussed in Marketing departments, at Digital Marketing Agencies, and in respected professional journals, and then a look back over the advice of Miyamoto Musashi regarding combat, lays bare the fact that most of what passes for “Strategy” is a set of loosely related tactics…

In the previous two articles in this series I have shared some “cosmic truths” about requirements concepts in general and about how requirements affect the project stakeholders. This closing article in the series, adapted from my book More about Software Requirements, presents four more universal truths regarding requirements specifications.
Cosmic Truth #7: The first question a business analyst should ask about a proposed new requirement is, “Is this requirement in scope?”
Anyone who’s been in IT for long has worked on a project that has suffered from scope creep…